Client Care
Frequently Asked Questions
Draft for review. Answers to be confirmed before release.
Products & sizing
How do the pieces fit?
Each piece is cut with care, and fit details are listed on every product page as they are confirmed. A full size guide is coming soon. Until then, email us and we will help you choose.
What are the pieces made of?
We use premium materials selected for how they look, feel and wear. Full fabric and care details will be shared before release.
Release & waitlist
When can I buy?
Our first pieces are Coming Soon. Waitlist members will be the first to know when they are released.
How does the waitlist work?
Join the waitlist on this site, or comment GOLD on any of our Instagram or Facebook posts. Waitlist members hear first and get first access to each release.
Orders, delivery & returns
How do I place an order?
Nuvira Cantono is online only. Orders are not open yet; full details will be shared before release.
How does delivery work?
Delivery options, times and fees will be published before release.
What is your returns policy?
Our returns policy will be published before release. You can read the current draft on our Shipping & Returns page.
Pricing
Do you offer discounts?
No. Every piece is priced to reflect how it is made. Waitlist members do get first access to each release.
Contact
How can I contact you?
Email [email protected], or message us on Instagram or Facebook.